Return & Replacement Policy

Customer satisfaction is important to GMK 3D CREATIONS. If you receive an incorrect or damaged product, we will review your request for a replacement.

Eligible for Replacement

A replacement may be approved if:

• The wrong product was delivered.
• The product arrived damaged during transit.
• The product has a verified manufacturing defect.

Conditions

Customers must notify us within 48 hours of receiving the order. To process a replacement request, please provide:

• Order Number
• Clear photographs of the product
• An unboxing video showing the package and product condition
• A brief description of the issue

Non-Eligible Returns

Returns or replacements will not be accepted for:

• Customized or personalized products (unless damaged or incorrect).
• Products damaged due to misuse, improper handling, or accidental damage.
• Minor colour, texture, layer-line, or size variations resulting from the 3D printing process.
• Requests made after the specified reporting period.
• Products returned without prior approval.

Replacement Process

After verification, GMK 3D CREATIONS will:

• Replace the product, or
• Offer another suitable resolution if a replacement is unavailable.

Replacement products will be shipped at no additional cost for approved claims.

Contact Us

• GMK 3D CREATIONS
• Email: gmk3dcreations@gmail.com
• Phone: +91 99442 15100